Shipping and Returns
We want you to be happy with your purchase.
Jennifer Lauren Boutique gladly accepts returns FOR STORE CREDIT or size exchanges. Returns or exchanges must be made within 14 days of receiving goods. Shipping and handling fees are not refundable. Jennifer Lauren Boutique will ship any new exchanged merchandise free of charge. Items must be unworn, unwashed, undamaged, unused, and with original tags and accessories.
SALE AND DISCOUNTED ITEMS ARE MARKED FINAL SALE AND WILL NOT BE ELIGIBLE FOR RETURN. ALL SWIM WEAR, UNDERGARMENTS AND JEWELRY ARE FINAL SALE AND WILL NOT BE ELIGIBLE FOR RETURN.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Jennifer Lauren Boutique currently ships to over 220 countries. If you are in a location we do not ship to, please send us a email and we will try to accomodate you the best we can. All orders will leave our warehouse within 48 hours excluding weekends and holidays.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Jennifer Lauren Boutique is not responsible for any potential delay after an item has been sent as it is provided by the carrier and may very with package origin and destination.
If you have any questions about our Shipping and Return Policy, please contact firstname.lastname@example.org